TERMS AND CONDITIONS

 

These conditions are valid only between the company ANNIEL Srl., with headquarters in Via Morer, 1 - 31044 Montebelluna (hereinafter referred as "ANNIEL") and any natural person making online purchases on the website www.annielshop.com as final consumer, not for his business, job or professional activity, as stated in the Italian Legislative Decree no. 206 of September 6, 2005, (Italian Consumer Code), (“hereinafter referred as "Client"). These conditions may be subject to change; the date of entry on line in this website correspond to the date of entry in force.

These terms and conditions governing purchases made by the site www.annielmoda.com, in accordance with Articles 50 and following of Italian Legislative Decree no. 206 of September 6, 2005, Section II of Chapter I of Title-third of Part Three, to which reference should be made according to art. 60 of the Consumer Code.

 

Contract purpose

Under these general conditions of sale, ANNIEL sells - and the client buys by the web the goods listed and offered for sale on the site www.annielshop.com. The contract is concluded exclusively through the Internet, by accessing the client at www.annielshop.com web site and the creation of a purchase order in accordance with the procedure illustrated in said website .

 

Conclusion and effectiveness of the contract

1. The sale will be considered completed only when shall be sent by ANNIEL to the client the order confirmation by e-mail. The e-mail contains the details of the CLIENT and order, the price of the goods purchased, the cost of transport and the shipping address to which the goods will be sent. The client undertakes to verify the correctness of the data contained therein and shall communicate any corrections.

2. ANNIEL undertakes to describe and present the goods sold on the site in the best possible way. Nevertheless, could result some errors, inaccuracies or small differences between the site and the actual goods. In addition, photographs of the products presented on www.anniel.it do not constitute part of a contract, ad are only for simple example.

3. ANNIEL undertakes to deliver the goods within 30 days from the day following the date of confirmation of the order by the Client.

 

Availability of products

1. The availability of the products refers to that present in the moment in which the client consults the schedule of the product; this must still be regarded as purely indicative, since, due to the simultaneous presence on the site of most users, the products could be sold to others, before the order confirmation.

2. Even after sending the e-mail confirmation of the order by ANNIEL, there may be cases of partial or total unavailability of the goods. In this case, the client will be promptly informed and can decide whether to accept delivery only of the products available, or –alternatively -request cancellation of the order sending a communication of cancellation by e-mail to ANNIEL’s client service.

 

Payment

1. Any payment made by client could be only by the credit cards listed on the site www.annielshop.com. For payments by credit card, if the unavailability of a product is detected after the order and booking of the mast on paper, ANNIEL will take the necessary steps with the specific operator of credit card, to reverse the payment of the goods that are not available. The actual amount of the order will be charged only when the delivery will be complete and ready for shipment.

2. Communications relating to the payment and data provided by the client are made through dedicated and protected lines with all the guarantees secured by the use of security protocols provided by the payment networks.

 

Prices

1. All selling prices of the products shown on the site www.annielshop.com are expressed in Euro (and include VAT only in CEE countries).

2. Shipping costs and any additional charges (eg any local tax, import and / or customs clearance) are not included in the purchase price. Shipping costs are calculated at the end of the purchase process before payment. All other additional charges provided by Extra Cee countries are not included in the purchase price. All other additional charges should be verified by the client with its own country custom authorities and should be settled with the courier at the order delivery. Goods are sent from Italy.

3. The client expressly accepts that ANNIEL has the exclusive right to modify its prices at any time, however, the goods will be invoiced on the basis of the prices listed on the site at the time of the order and confirmed in the email sent by ANNIEL as confirmation .

 

Right of withdrawal

1. In accordance with the legal provisions in force, the client has the right to withdraw from the purchase without penalty and without specifying the reason, within 15 days from the date of delivery of the products.

2. If the client decides to exercise the right to withdraw from the purchase, he must duly inform in writing ANNIEL by e-mail at contact@nniel.com

In order to exercise the right to withdraw from the purchase, notification could be substituted returning the same goods purchased at the same address provided on the same terms: ANNIEL SRL, Via Morer n. 1 to 31044 Montebelluna - Italy.  Shall prevail between the parties, the date of delivery to the post office or the courier. All shipping costs for return of the goods shall be borne exclusively by the client.

All the goods must be returned undamaged, in original packaging, complete in all its parts (including original packaging, internal tissue, which is expressly considered as an integral part of the product and must not have been damaged in any way and / or altered, or used as a single packaging and any documentation, brochure and accessories) and complete financial records attached. Without prejudice to the right to verify compliance with the above, ANNIEL will refund the amount of the products covered by the withdrawal as soon as possible and within a maximum period of 30 days.

 

3. The client may not exercise this right of withdrawal for the purchase of goods made on specific measures of client, or clearly personalized as requested by client.

4. In case of receiving products that in any way don’t’ comply with orders, or that result partial or damaged, client must notify Anniel by e-mail at contact@anniel.com within 15 days from the receipt of the goods. ANNIEL will contact the courier that, with respect of its availability, will collect the goods. ANNIEL reserves the right to verify the non-compliance of the goods, , the partiality and damages; if this would be confirmed ANNIEL shall refund the amount of the purchase.

 

Product Warranty

All products presented on the site www.annielshop.com benefit of a standard guarantee, for a period of 24 months for defect from delivery, in accordance with current legislation. To qualify for the guarantee, the Client will keep and show to ANNIEL the original invoice.

 

Shipment & Delivery

1. Products will be delivered by courier to the address indicated by the Client at the time of order.

2. For every order on line placed through the website www.annielshop.com, ANNIEL shall provide invoice of shipped goods, after the order. For the issuance of the invoice ANNIEL shall refers to the information provided by the client at the purchase. After issuing the invoice, client could not make any changes to the information provided.

 

Responsibility

1. ANNIEL assumes no liability for matters caused by force majeure or unforeseeable circumstances, even if due to malfunctions and failures of the Internet network, if ANNIEL shouldn’t be able to execute the order within the timing listed above in the general conditions of sales.

2. The availability of each item is only an indication, not binding and cannot be attributed to ANNIEL responsibility in case of unavailability of one or more products.

3. It is agreed that, the goods delivered remain of ANNIEL's property until complete payment is received by ANNIEL.

 

Access to the website

Client has the right to access to the site for consultation and for do orders. It is prohibited for any other use, different form above, of the site or of its contents. The integrity of the elements of this site, whether audible or visual, and the technology used remain of the exclusive property for ANNIEL and are protected by intellectual property rights.

 

Cookies

The www.annielshop.com website uses "cookies". Cookies are electronic files that record information about the navigation of the Client Site (pages consulted, date and time of the visit ...) and that allow ANNIEL to offer a more personalized service to their CLIENTs.

 

Wholeness

These General Conditions of Sale are made by all of the terms which compose them. If one or more provisions of these General Terms and Conditions are considered invalid or are declared invalid or null, by the law, or by following regulation or by following decision made by a court, the other provisions shall remain fully in force and effective.

 

Applicable law and jurisdiction

This contract is expressly and exclusively governed by Italian law. For anything not expressly here provided, shall take application the rules applicable to the circumstances provided for in this contract and, in particular, Article. 5 of the Rome Convention of 1980. Any dispute that can not find amicable solution will be subject to the exclusive jurisdiction of the courts of the place of residence or domicile of the client, if located within the territory of Italy. If the place of residence or domicile of the client would be out of the territory of Italy, the jurisdiction shall be for the court of the place of residence of ANNIEL.

 

Protection of confidentiality and data processing of the Client

1. ANNIEL protects the privacy of its clients and ensures that the data processing complies with the requirements of the privacy regulations of Italian Legislative Decree no. 30th June 2003, n. 196, as amended.

2. ANNIEL undertakes to treat as confidential data and information provided by the client and not to disclose to unauthorized persons, or to use them for purposes other than those for which it was collected (and for marketing activity of ANNIEL) or to transmit them to third parties. These data can be revealed only at the request of the court or other authority authorized by law.

3. The communication of personal data by the CLIENT is a necessary condition for the proper and timely performance of this contract. Failing that, can not be given over to the client's request.

4. Client has a permanent right to access and modify its personal information, as required by Italian and European laws currently in force. At any time, client can send a request to ANNIEL to have information about exactly what and how personal data has been stored. Its data can be changed on request of client.

 

Storage Mode of the contract

Pursuant to art. 12 of Italian Legislative Decree no. 70/2003, ANNIEL informs client that every order received by ANNIEL shall be stored in digital form / hard copy on the server / at the premises of ANNIEL, according to criteria of confidentiality and security.

 

Communications and complaints

All written comunications direct to Anniel and any complaints will be considered valid only if sent by registered mail with return receipt to the following address: ANNIEL SRL, Via Morer n. 1 to 31044 Montebelluna - Italy.